FAQ

  Vineyard paths are like a rocky romance novel—full of twists, turns, and unexpected encounters with gravel. Opt for sensible, shoes. 

Sunglasses and hats aren't just accessories; they're your secret weapons against UV rays. Let’s keep you comfortable and burn-free so you can enjoy that glass of liquid happiness. 

We are all about comfort so come as you are— with shirts—shoes and a potential jacket in the cold rain fall and winter days of course. 

At PNW Wine Tours, we believe in good wine, great company, and appreciating a good tour guide. We don’t believe in stealthy sneaking of tips in your bill so appreciate your guide accordingly. A minimum tip of 18% is customary. Feel free to show your appreciation as generously as you like. And if your guide is less than impressive—hey we all have our days—keep your tip and let us know so we can send them back to Wine School 101 and get you a better experience next time.

Things happen—so if you have to cancel, or reschedule let us know ASAP to help us cancel in a timely fashion with any winery reservations. Your reservation refund policy is as follows:

Cancel within 72 hours for full refund for groups of up to 4.

Cancel within one week for full refund for larger groups.. 

Customers will also receive a full refund or be rescheduled in case of operator cancellation due to weather or other unforeseen circumstances.

A heads-up: there's a starting fee of $500 for spills or bodily fluids, which could increase to the cost of repairs. To keep your wallet happy and our car clean, just give the driver a shout if you need some fresh air, a pit stop, or anything else. No problem!